ll99 Terms & Conditions

Last Updated: January 2026

These Terms & Conditions govern your use of ll99, Bangladesh's trusted online gaming platform. ll99 offers slots, live casino, cricket betting, crash games, and fishing games accessible to eligible players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all regions of Bangladesh. These terms constitute a legally binding agreement between you, the player, and ll99.

By registering an account, making a deposit, or placing any wager on ll99, you confirm that you have read, understood, and accepted these Terms & Conditions in their entirety. If you do not agree to any part of these terms, you must not use the ll99 platform.

1. Acceptance of Terms

By accessing or using the ll99 platform in any manner, you agree to be bound by these Terms & Conditions. This agreement takes effect from the moment you first access the site or create an account, whichever occurs earlier. Your continued use of ll99 after any modification to these terms constitutes your ongoing acceptance of the revised version.

These terms apply to all products and services offered by ll99, including but not limited to slots, live casino games, cricket betting, crash games such as those by Turbogames and Onlyplay, fishing games, and all promotional offers and bonuses.

2. Eligibility Requirements

The ll99 platform is intended for adults only. To register and use ll99, you must satisfy all of the following eligibility conditions:

• You must be at least 21 years of age. ll99 strictly enforces a 21+ age policy for all players.
• You must be a resident of or playing from a jurisdiction where online gaming is permitted under applicable local laws.
• You must not be a previously self-excluded player or a person whose account has been suspended or permanently closed by ll99.
• You must not be acting on behalf of another person or registering multiple accounts for the same individual.

ll99 reserves the right to carry out identity and age verification checks at any point. Failure to provide satisfactory verification documentation may result in account suspension or withdrawal restrictions until the checks are complete.

3. Account Registration & Security

Each player is permitted to hold only one (1) active ll99 account at any time. Duplicate accounts will be identified and closed without notice. Any balances or pending bonuses associated with duplicate accounts may be forfeited at ll99's sole discretion.

Account Credentials

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. ll99 will not be held liable for losses incurred as a result of unauthorized access to your account due to failure to keep your credentials secure.

• Notify ll99 support immediately if you suspect unauthorized access to your account.
• Do not use easily guessable passwords. ll99 recommends combining upper/lowercase letters, numbers, and special characters.
• Account credentials must not be sold, transferred, or otherwise disclosed to another party under any circumstances.

KYC Verification

ll99 is committed to maintaining a secure gaming environment. As part of our Know Your Customer (KYC) procedures, we may require players to submit valid government-issued identification, proof of address, and proof of payment method ownership before processing withdrawals or when triggered by our compliance checks. Accepted identification documents include National ID (NID), passport, and driving licence issued by Bangladeshi authorities.

4. Deposits & Withdrawals

ll99 processes all financial transactions in Bangladeshi Taka (BDT). We support a range of local and international payment methods to ensure convenient and fast banking for all players in Bangladesh.

Deposit Rules

All deposits must be made using a payment method registered in the player's own name. ll99 does not accept third-party deposits. Deposits made via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard are subject to the following conditions:

• Minimum single deposit amount is ৳200. The minimum may vary based on the chosen payment method.
• ll99 does not charge a processing fee on deposits; however, your payment provider may apply their own transaction fees.
• Deposits are credited to your account balance in real time in most cases. Any delays are caused by the payment provider's own processing schedules.

Withdrawal Rules

Withdrawal requests are subject to the following rules and may be subject to additional verification requirements at ll99's discretion:

• Withdrawals can only be processed to the same payment method used for the original deposit, to prevent fraud and ensure player fund security.
• Bonus funds must meet the applicable wagering requirement before being eligible for withdrawal. The rollover factor for each bonus is stated in its individual promotion terms.
• Processing times vary by payment method. bKash and Nagad withdrawals are typically completed within 24 hours. Bank transfer withdrawals may take 1-3 business days depending on your bank's processing schedule.

5. Bonuses & Promotions

ll99 regularly offers a welcome bonus, reload bonuses, free spin promotions, and special seasonal offers timed around events such as the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonus offers are subject to the following general terms, in addition to the specific conditions published with each individual promotion.

The general bonus terms that apply across all ll99 promotions are:

• Bonuses are credited to eligible accounts automatically upon qualifying deposit or through manual claim where specified. Players must opt in before depositing where an opt-in requirement is stated.
• Each bonus carry a wagering requirement (rollover) that must be completed before any winnings derived from bonus funds can be withdrawn. The wagering requirement multiplier is specified per promotion.
• Bonuses expire after the validity period stated in the promotion. Expired bonuses and any associated winnings will be removed from your account balance automatically.
• ll99 reserves the right to modify, suspend, or cancel any promotion at any time and without prior notice, subject to applicable fair-play obligations.

Any attempt to abuse bonus offers, including but not limited to creating multiple accounts to claim the same promotion, may result in the immediate forfeiture of all bonuses, cancellation of associated winnings, and permanent account closure.

6. Prohibited Activities

The following activities are strictly prohibited on the ll99 platform. Engaging in any prohibited activity may result in account suspension, forfeiture of funds, and/or legal action where applicable:

• Money laundering, terrorist financing, or any use of ll99 in connection with illegal financial activity under Bangladeshi law or international standards.
• Using automated software, bots, scripts, or any technological means to gain an unfair advantage over other players or to exploit system vulnerabilities.
• Collusion with other players, match-fixing, or any form of coordinated play designed to manipulate game outcomes or circumvent the RNG system.
• Providing false personal information during registration or KYC verification, including misrepresentation of age, identity, or payment method ownership.
• Chargebacks or disputed transactions initiated in bad faith against deposits made to ll99, which constitutes fraud and will be prosecuted accordingly.

ll99 employs advanced fraud detection technology and cooperates fully with financial institutions and law enforcement agencies to investigate and prosecute prohibited activity.

7. Intellectual Property

All content on the ll99 platform, including but not limited to text, graphics, logos, button icons, images, audio clips, game software interfaces, and the compilation of all such content, is the exclusive intellectual property of ll99 or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use ll99 for personal, non-commercial purposes only. Any reproduction, redistribution, or commercial exploitation of ll99 content without prior written consent from ll99 is strictly prohibited and may result in legal proceedings.

8. Privacy & Data Protection

ll99 is committed to protecting your personal data. Information collected during registration, KYC verification, and your use of our platform is processed in accordance with our Privacy Policy. By accepting these Terms & Conditions, you also acknowledge having read and understood our Privacy Policy. We use industry-standard SSL encryption to safeguard all data transmitted between your device and our servers, and we do not sell your personal information to third parties.

9. Responsible Gaming

ll99 takes responsible gaming seriously and provides tools to help players stay in control of their gaming activity. We enforce a strict 21+ age policy and encourage all players to gamble within their personal means. The following responsible gaming tools are available on request through our support team:

• Deposit limits — set daily, weekly, or monthly caps on your deposits to keep spending within budget.
• Self-exclusion — temporarily or permanently exclude your account from the ll99 platform if you feel gaming is becoming a problem.
• Time-out periods — take a short break from gaming by activating a cooling-off period ranging from 24 hours to 6 weeks.

For players in Bangladesh who feel that gambling is negatively affecting their lives or the lives of those around them, we strongly encourage reaching out to our support team at [email protected] or visiting our Responsible Gaming page for further guidance.

10. Limitation of Liability

To the fullest extent permitted by applicable law, ll99 shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from your use of or inability to use the platform, including but not limited to loss of profits, loss of data, business interruption, or personal injury, even if ll99 has been advised of the possibility of such damages.

ll99 makes no warranty that the platform will be uninterrupted, error-free, or free of viruses or other harmful components. We shall not be held responsible for technical failures, network outages, or third-party service disruptions that temporarily affect access to the platform or the outcome of active gaming sessions.

11. Amendments to These Terms

ll99 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. When we make material changes to these terms, we will update the 'Last Updated' date displayed at the top of this page. It is your responsibility as a player to review these terms periodically to stay informed of any changes.

Your continued use of ll99 after any amendment takes effect will be deemed your acceptance of the revised Terms & Conditions. If you do not accept the amended terms, you must stop using the platform and may request account closure through our support channel.

12. Governing Law & Dispute Resolution

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the general principles of fair play, good faith, and equitable dealing. ll99 operates as a safe and reliable online gaming platform and is committed to resolving all player disputes in a fair, transparent, and timely manner.

If you have a dispute with ll99, we encourage you to contact our support team at [email protected] in the first instance. Our team will endeavour to resolve the matter within 5 business days. If a satisfactory resolution cannot be reached, the matter may be escalated in accordance with the dispute resolution procedure communicated to you by our support team.